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accounts/117372917287271916206/locations/12517440494218911677/localPosts/8115935690386588918

Por que mais de 1.300 oficinas?

A rede Bosch Car Service tem mais de 1.300 oficinas no Brasil. O segredo? Atendimento qualificado, peças originais e confiança que se comprova a cada serviço. Faça parte desse time de clientes. Peça um orçamento.

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accounts/117372917287271916206/locations/12517440494218911677/localPosts/4176836590199047834

O frio é inimigo da bateria

Temperaturas baixas reduzem a capacidade de arranque da bateria em até 30%. Não espere ficar na mão. No Bosch Car Service, testamos e substituímos com baterias Bosch originais. Agende a verificação elétrica

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accounts/117372917287271916206/locations/12517440494218911677/localPosts/8930701270339280384

Procurando oficina? Leia isso

Antes de escolher uma oficina, verifique: tem equipe certificada? Usa peças originais? Oferece garantia de serviço? No Bosch Car Service, a resposta é sim para as três. Agende com quem entende. Ligue e agende

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accounts/117372917287271916206/locations/12517440494218911677/localPosts/5856537509144006321

Cadeirinha certa salva vidas

Você sabe qual cadeirinha é a indicada para a idade do seu filho? Bebêconforto, cadeirinha e assento elevado têm regras específicas no CTB. No Bosch Car Service, segurança começa no banco de trás. Fale com a oficina

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Repare no que é preciso

Outubro Rosa é sobre cuidado e prevenção — valores que também guiam nosso trabalho na oficina. Repare no que é preciso: na saúde e no carro. A rede Bosch Car Service apoia essa causa. Embarque nessa com a gente.

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Oficina dos sonhos

A imaginação das crianças transforma tudo — até a oficina vira lugar de aventura. Neste Dia das Crianças, a Bosch Car Service celebra os pequenos que um dia vão dirigir. Cuide do carro hoje para a próxima geração!

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Motor barulhento não é normal

Ruídos, trepidações ou perda de potência no motor são sinais de alerta que não devem ser ignorados. Quanto antes diagnosticar, menor o custo do reparo. Na oficina Bosch Car Service, resolvemos com agilidade. Peça um orçamento

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accounts/117372917287271916206/locations/12517440494218911677/localPosts/4116900431579703655

Trânsito seguro começa na oficina

No Dia Nacional do Trânsito, lembre-se: freios, pneus e iluminação em dia
salvam vidas. Um carro revisado é tão importante quanto um motorista atento.
Traga seu carro para uma checagem no Bosch Car Service

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accounts/117372917287271916206/locations/12517440494218911677/localPosts/2299314111712210163

Trânsito seguro começa na oficina.

No Dia Nacional do Trânsito, lembre-se: freios, pneus e iluminação em dia salvam vidas. 

Um carro revisado é tão importante quanto um motorista atento.

Traga seu carro para uma checagem no Bosch Car Service.

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accounts/117372917287271916206/locations/12517440494218911677/localPosts/7426969143996157712

Você é a razão de tudo isso

No Dia do Cliente, a rede Bosch Car Service agradece cada visita, cada confiança e cada indicação. Nosso compromisso é retribuir com serviço de excelência, sempre. Obrigado por fazer parte da nossa história!

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Bosch Car Service e Castrol Elite - Quinjalmo Centro de Serviços Automotivos é uma oficina mecânica credenciada Bosch, referência em qualidade, confiança e tecnologia automotiva. Oferecemos serviços completos de manutenção preventiva e corretiva, diagnóstico eletrônico, revisão, freios, suspensão, injeção eletrônica, ar-condicionado e troca de óleo. Nós utilizamos equipamentos de última geração para garantir precisão e segurança na manutenção do seu carro. Se você procura uma oficina mecânica em Campo Bom/RS com padrão internacional de qualidade, venha para a Bosch Car Service e Castrol Elite - Quinjalmo Centro de Serviços Automotivos e tenha seu veículo cuidado por especialistas.

Bosch Car Service e Castrol Elite - Quinjalmo Centro de Serviços Automotivos

Pilha 9V Alcalina Panasonic 1 Unidade 6LF22XAB-1B Pilha de 9V Panasonic Alcalina, com vida útil mais longa, ela é ideal para eletrodomésticos, brinquedos, eletrônicos e diversos outros aparelhos - Cartela com 1 unidade

Bateria 9v Alcalina - Panasonic

PILHA ALCALINA PANASONIC PREMIUM PEQUENA C/4

É uma das melhores oficinas especializadas em Campo Bom, sem dúvida, porém tem seus problemas.
Vamos aos pontos positivos:
-São experts em tentar agradar o cliente. Possuem área de espera com café, água e um bom sofá. Além disso disponibilizam carona sem custo para a residência.
-Possuem o histórico do seu carro em sistema e parecem efetivamente usá-lo.
-Possuem bom conhecimento técnico e de fato resolvem os problemas, sendo proativos nas revisões e apontando os problemas que percebem.
-Fazem orçamentos claros e precisos e cumprem bem os prazos.

Agora os pontos negativos que me fazem dar esta nota:
O principal problema aqui é o preço. Ele é BEM elevado, acredite. Em revisões periódicas de 10 mil km você deixa facilmente 5-10% do valor do seu carro. Não apenas a hora técnica deles é cara como o valor das peças também. O valor da hora de manutenção é maior que a hora de um médico e as peças possuem mais de 100% de margem de lucro em cima (isso é facilmente verificável fazendo uma pesquisa). Você pode querer justificar este valor pelo profissionalismo, mas a verdade é que por esse preço compensa fazer as manutenções direto na autorizada.
Outro ponto negativo é a falta de clareza. A mecânica sempre mostra as peças que foram trocadas no momento da retirada mas você não tem garantia de que foram postas as peças originais, pois elas não são mostradas e na nota fiscal elas não aparecem discriminadas, te forçando a confiar na palavra da oficina.
Além disso, acontecimentos recentes colocaram em xeque minha confiança. Na última revisão realizei um serviço completo no sistema de freio, além da troca das palhetas e do líquido de arrefecimento. Qual a minha surpresa em ser comunicado que esses itens precisariam ser trocados novamente nesta nova revisão? Achei estranho, principalmente por conta das palhetas pois ainda estão limpando com perfeição, porém alegaram que precisavam ser trocadas, mesmo estas tendo menos de 4 meses de uso.

Acredito que os serviços aqui prestados valem a pena apenas nos casos de problemas cônicos e especializados, pois o custo-benefício não é bom.
Vou deixar abaixo alguns valores de referência para que tirem suas conclusões, lembrando que se tratam de valores para um Hatch compacto popular.
-R$ 75 para trocar UMA lâmpada de farol
-R$ 300 para trocar óleo e o filtro
-R$ 230 por um scanner
-R$ 500 para trocar a água do radiador
-R$ 200 pela CARCAÇA de plástico do controle da chave
-R$ 400 para trocar 3 palhetas de para-brisa
-R$1000 para trocar os discos e pastilhas de freio dianteiro
-R$ 200 por uma simples geometria e balanceamento
-R$ 255 para trocar apenas a TAMPA da manopla do câmbio
-R$ 310 reais para filtros de combustível, ar e cabine

Edit: Como o maps não permite a "tréplica" ao comentário, sinto ter que fazê-lo por aqui.
Em nenhum ponto do meu comentário mencionei que não aceitei o orçamento que me foi passado, inclusive ressaltei no início da minha avaliação sua clareza. Razão por quê explicitei os valores os quais foram contestados na resposta da empresa. Veja, se o scanner custa R$100,00 e a análise custa R$130,00 e ambas estão abaixo da categoria SCANNER no orçamento, entende-se que este é o valor para se realizar o serviço completo.
Não vou tratar aqui sobre toda a parte de marketing da resposta porque isso não compete para o cliente final de nenhuma forma. O pagamento de impostos e o cumprimento da lei vigente é uma obrigação da empresa e isso não deve ser usado como argumento de resposta a uma crítica, já que a fiscalização disto não é de obrigação do cliente. O cliente está interessado apenas na qualidade do serviço e no seu valor, nada mais.
Em resumo o que me foi respondido aqui pela empresa não cobriu todos os pontos da minha crítica e não levou em consideração os pontos positivos que levantei. Seria mais honesto apenas admitirem que possuem um serviço caro e reverem as incoerências que mencionei, está tudo certo. Haverão pessoas que poderão pagar e outras não.
Aparentemente a empresa apenas se sentiu ofendida por receber uma crítica honesta não receber 5 estrelas.

(Translated by Google)
It's one of the best specialized workshops in Campo Bom, without a doubt, but it has its problems.
Let's go to the positive points:
- They are experts at trying to please the customer. They have a waiting area with coffee, water, and a good sofa. In addition, they provide free rides to your residence.
- They have your car's history in their system and seem to actually use it.
- They have good technical knowledge and actually solve problems, being proactive in the revisions and pointing out the problems they notice.
- They make clear and precise estimates and meet deadlines well.

Now the negative points that make me give this rating:
The main problem here is the price. It is VERY high, believe me. In periodic 10,000 km revisions, you easily spend 5-10% of the value of your car. Not only is their technical hour expensive, but the cost of parts is too. The hourly rate for maintenance is higher than a doctor's hourly rate, and parts have over a 100% profit margin (this is easily verifiable by doing a search). You might want to justify this price based on professionalism, but the truth is that at this price, it's better to have maintenance done directly at an authorized dealer.

Another negative point is the lack of clarity. The mechanic always shows the parts that were replaced at the time of pickup, but you have no guarantee that original parts were used, as they are not shown and are not itemized on the invoice, forcing you to trust the workshop's word.

In addition, recent events have called my trust into question. In the last service, I had a complete brake system service performed, in addition to replacing the wiper blades and coolant. To my surprise, I was informed that these items would need to be replaced again in this new service? I found it strange, especially because of the wiper blades, as they are still cleaning perfectly, but they claimed they needed to be replaced, even though they are less than 4 months old.

I believe the services provided here are only worthwhile in cases of chronic and specialized problems, as the cost-benefit ratio is not good.

Below I will leave some reference values ​​for you to draw your own conclusions, remembering that these are values ​​for a popular compact hatchback.

- R$75 to replace ONE headlight bulb
- R$300 to change the oil and filter
- R$230 for a scanner
- R$500 to change the radiator water
- R$200 for the plastic casing of the key fob
- R$400 to replace 3 windshield wiper blades
- R$1000 to replace the front brake discs and pads
- R$200 for a simple wheel alignment and balancing
- R$255 to replace only the gear shift knob cover
- R$310 for fuel, air, and cabin filters

Edit: Since Maps doesn't allow "reply" to comments, I feel I have to do it here.

At no point in my comment did I mention that I didn't accept the quote I was given; in fact, I highlighted its clarity at the beginning of my review. That's why I explicitly stated the values ​​that were contested in the company's response. Look, if the scanner costs R$100.00 and the analysis costs R$130.00, and both are below the SCANNER category in the quote, it is understood that this is the value for performing the complete service.
I will not address the entire marketing aspect of the response here because that is not relevant to the end customer in any way. Paying taxes and complying with current law is an obligation of the company, and this should not be used as an argument in response to a criticism, since monitoring this is not the customer's responsibility. The customer is only interested in the quality of the service and its value, nothing more.
In short, what the company responded to me here did not cover all the points of my criticism and did not take into account the positive points I raised. It would be more honest to simply admit that they have an expensive service and review the inconsistencies I mentioned; everything is fine. There will be people who can afford it and others who cannot.
Apparently, the company was only offended by receiving an honest criticism and not receiving 5 stars.

Bateria Panasonic Lithium 3v Ref: Cr2032

PILHA ALCALINA PANASONIC PREMIUM PALITO C/4

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Bosch Car Service e Castrol Elite - Quinjalmo Centro de Serviços Automotivos

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Avenida dos Municípios, 4158, Campo Bom - RS, 93700-000, Brasil