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Nespresso - São Caetano

Fui super mal atendido pela segunda vez e pelo mesmo atendente. Sou um cliente novo na qual estou conhecendo ainda os produtos e tenho dúvidas sobre os cafés e o atendente zero paciência em nos explicar. Ainda faz uma baita diferença quanto a nós consumidores. Fui a esta mesma loja com meus primos, que ja são clientes a mais tempo, o tratamento foi totalmente diferente, onde até uma bebida gelada os foi oferecido, saquinhos para descarte de cápsula, sorriso no rosto.
Infelizmente minha experiência com essa loja ficou muito à desejar. Nos sentimos constrangidos.
Uma pena.

(Translated by Google)
I received terrible service for the second time, and from the same employee. I'm a new customer who is still getting to know the products and I have questions about the coffees, and the employee had zero patience in explaining things to us. It makes a huge difference when it comes to us consumers. I went to this same store with my cousins, who have been customers for longer, and the treatment was completely different; they were even offered a cold drink, bags for disposing of capsules, and a smile on their faces.
Unfortunately, my experience with this store left much to be desired. We felt embarrassed.
What a shame.

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