Ofertas Imperdíveis

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Ofertas Imperdíveis você só encontra na Claro!

Saldão Smartphones

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Saldão de Smartphones&Muito Mais tudo junto&Conectado!

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Oferta Dias dos Pais

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Dia dos pais com presente em dobro e muito mais!

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Esta loja também presta atendimento via WhatsApp. Clique em Saiba Mais, e envie uma mensagem com o texto shoppingsalvador para aproveitar as melhores ofertas sem sair de casa!

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Nas lojas Claro, você escolhe uma solução completa e personalizada para a sua vida, dentro e fora de casa. Nosso atendimento especializado está preparado para ajudar você a contratar os melhores planos e serviços de celular, TV por assinatura, banda larga fixa e móvel e telefonia fixa. Aqui você também encontra ofertas imperdíveis de smartphones e acessórios, faz a portabilidade, altera seus planos e resolve todos os seus assuntos Claro. Para agilizar seu atendimento, salve o número da loja nos seus contatos e entre em contato via WhatsApp ou visite o site e acesse um dos nossos canais digitais.

CLARO

Aguardei 40 minutos para ser atendida, enquanto seis funcionários conversavam entre si,  parecia mais uma reunião entre amigos em diversão do que um local de trabalho. Não há qualquer preocupação em atender o cliente. A loja demonstra falta total de gestão para conduzir o fluxo de atendimentos. O mais próximo disso é um funcionário chamado Luisvaldo, extremamente mal-educado e sem informação alguma, que aparenta estar ali apenas para dizer que nada pode ser feito. Nisso ele está certo, nada é resolvido na loja. Experiência horrível.

(Translated by Google)
I waited 40 minutes to be served while six employees chatted amongst themselves; it seemed more like a gathering of friends having fun than a workplace. There is no concern whatsoever for customer service. The store demonstrates a complete lack of management in handling the flow of service. The closest thing to this is an employee named Luisvaldo, extremely rude and completely uninformed, who seems to be there only to say that nothing can be done. In that, he is right; nothing is resolved in the store. Horrible experience.

I'm a foreigner, I asked if I could activate a new (prepaid) sim card without CPF and they said yes (Claro's website and everybody else on the internet also confirm that you can use your passport). So I bought one and they said they did not know how to do it and that it was better to go to a VIVO store and buy one there... sad.

Infelizmente minha mãe uma idosa tem o com o da claro e além dos péssimos serviços de ter vários problemas e n descontarem o tempo q ficou sem sinal é roubada pela claro onde paga mais de 60reais só pelo móvel para ter direito a 15gb e um total com  1ponto de tv básico,fixo , internet e móvel 270 reais um roubo não recomendo nem para um inimigo a claro ,claro consegue ser pior q vivo e oi juntas

(Translated by Google)
Unfortunately, my elderly mother has a Claro phone service, and besides the terrible service, numerous problems, and them not compensating for the time she was without signal, Claro is ripping her off. She pays over R$60 just for mobile data to get 15GB, and a total of R$270 for one basic TV point, landline, internet, and mobile – a rip-off! I wouldn't recommend Claro to my worst enemy. Claro manages to be worse than Vivo and Oi combined.

Atendimento top do Marcelo

(Translated by Google)
Top-notch service from Marcelo

Atendimento do consultor de relacionamento Marcelo foi top.

(Translated by Google)
The service provided by relationship consultant Marcelo was top-notch.

Atendimento top do consultor de racionamento Marcelo, tá de parabéns!

(Translated by Google)
Top-notch service from rationing consultant Marcelo, congratulations!

Prezados senhores (as),
Fui atendida por Fabiane Reis, para troca do meu aparelho, e venho aqui lhes parabenizar  por ter uma funcionária tão competente em resolver o que estava precisando.
Espero que em breve ela seja recompensada por seu comprometimento com a empresa.

(Translated by Google)
Dear Sir/Madam,
I was assisted by Fabiane Reis regarding the exchange of my device, and I am writing to congratulate you on having such a competent employee who resolved my issue.

I hope she will soon be rewarded for her commitment to the company.

Atendimento com o consultor ADAILTON ( shopping Salvador/Ba
Altamente profissional, muito atencioso, e tirou todas as dúvidas com a maior boa vontade.
Excelente profissional

(Translated by Google)
Service with consultant ADAILTON (Salvador/BA shopping mall)
Highly professional, very attentive, and answered all questions with the utmost willingness.
Excellent professional

Ótimo o atendimento

(Translated by Google)
Excellent service.

Não nos atendem.

(Translated by Google)
They don't answer us.

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Av. Tancredo Neves, 2915 - Caminho das Árvores, Salvador - BA, Brasil