accounts/117372917287271916206/locations/7066898656316442169/media/AF1QipNoVl35Fg1dRVp2-CHpCq9KSoqx59t-4idWAi4_

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqkZ7_GsrEpmSXAdIzBTG5qH8EV9KluHIc_mbhTwhHoUGOIqaAvZ4a_VbRNY-KTYDWttd26q

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOql-2aB0opGzIJRc5tVlVrw7RdHrY__dS9Eio6N-3pI23fawdS1YX4pZRm0bL7bfMqnqWh88

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqnlAoei_1VLxQ2P1cVsF6HE7vYax4sXsKoZyaeqTLKNDCIcbCQXYRgFAG3k5UdCIfxw14XX

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqnGIChEGJ9sW9D8NCJ0PGnaI4BerabeokAX747PoZeeaqxVUSpOOzgGu8XDShUDHNA2pzcuVA

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqkavdQr-UJadpyUHt6KDm6gbpfokXse2G47FTnB-1yoj4f-lNBghSwX_ZI7GpLZVHYq0dIUqg

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmbfOyL0gXG4PH7QsSxV8LxEDrpci6QZfgiTReSoPWo7cxHOrHW7eiRncmrhaottco3ZLKmqg

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmFHgyaK2vH07dF-en-dbZVeEWPs-y-dyJkI5u-GoeMEPO3A157U8dSKjCeWIkuuO0PEa_SGQ

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqm_2Oi3u6tjk6RYqoNUgHqBGrKMnSnPQ0A-7Y0Wx1EB8uSkfj5PSfIMyFFWl-kdQj8DgAi71Q

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqn1S13IpD9CCEW7HbLDRpN-5UcRnRe3tHUbTsHoL323rDn0dPLEUcLdGppvUT1fe9xUBI1Lbw

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmCuforuamx5FVxzXkqa__mChHhu8-6pEGeFiucKQGItD2hJHRhW0fQD51gPQOTXZbSPemuEw

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqm_6n4X_vW_Lo6fjCaRpzycLI5CCt3_ZoFnAKlRkOtokzs_AscaNTHK1TL97dKYCBeJQm91kw

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqm2cIFcJqiCP6R4i3WkzeINZCBdST_feQrSjqV3nTEWZIjae27FWOzahEtPonOJnwkzMQxS

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmqOmVR9VvZ2wqrl_7IRTBME6Cl4Jh8ApfJJYaXqcBQgvw_E60vP3pnN8EziSr4bLKsA3UUJw

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqkR07FiWjG_CqCJcF71bxZqITDYEdagfpdZdZUO_F2CoqOmDGsBExsytqGfnI28LJ1siS7k

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqnVtoohtPyuF8nb9Om96XMnthd1Knp_HFggGzn0M_wbMxXPha2qVsPTpvRPWKwIHiTauivt

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqkFEX1bFOvr8fee23q3QebZSph5Ps7mOFVd29A78qqIDofbPOXGygqmpaPOuPi7JCz-RcoT

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqn0fdGsXUI60UTL2kBz6eyOHG6EKBA17yztPUbGvqEUviyChEodFdagn3Vnrep0JmeVm3Ft2g

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmW3I2bs0CSI44GsvoFzcovmWvukMf5_DtBorBFxtTf7KGvYrJORAlGZsN6x8_9NDXIADL3qA

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqm5_hLima8koNWeXxRt0MYBSWsji0wrpwc_p8WYVXSnXxIJp5p0FEZnyHogU6bYZuHuPpok2g

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqnxVO8K6k6Owp28wY2Idm_jluAIk0xlPiKIiXpnLdcI5GxeCY0-9memKBCIrh9ShDfmvU5qoQ

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqlAHPVZSlXCvHm82CtbsWTMgiteKUazGc9gUp0tPbthHY7suZzMmO9sdOouj4UTYELcPtZQUg

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqlbN9PrYMTJ8FCHYdbEXGJ9TDCETDyhGOYI31i3W3R8gisDKa-YxuXWVNfKrxYCe1orj8Wdew

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqn8q7kFhnGsDp_DLSQWbbS2wVxZpxNs5Pci3okg_0m4-z7IypZhILHULfvQDeKsYfexWllGsA

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqlO5co7xOYtUrkvKjQEAVeCHv9U9wXMVyBVipD2kuh41WFD9-IVVRwmFl0F8jBZJthEqguR_A

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqlwixBv_Oo5TuQlPKp_0DsFqMgV8LqOmSf5Y-OfkObDeROo9pWSEzb67FAvDJTle_lVn_siCA

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmrBq5yWMD8eM0isCJRPHdPhiw1A0_sDS0_oYi9JzZU7jDhdZeQpf-3heaKnVBnyjBfvogghA

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqlw4pdBQzwAlJo2y-mk1tR18OKrIlzdhGoSGnkAWPycUANYmmo7VdE79WJV3E6Z16wdAqpULA

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmEInJHexSLDLzoKoCef5zUwKoF6SbzgQXt7PD294hO4ex96IXyJnUBIKyD1gGmUFaCsdzu

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqlQwzDi3nhq3ZJkQP8uZopERn_YibCQFp9yHuA-bH8llXUMA5EvTAIBPQPbN8Yn2I_MAfk05Q

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmy-6te8St62AuRwohBWYLue5RToUSluWDae3Yooawry67H_XX7chZNZ1nla0lYzEd92Syj

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqkBlPCqDYgICUz1l7r-ONWdE3HXltXmAaSANcabT8LA4N59FzwpM-Qlt23MXQ1VHqGGqfturA

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmv62LuCWf1At4VhGCBlERdW_IcEXbUXMFDNRoJC73Ug2hiIboaCN0xtJ8mHpHLEeh6cKGAlg

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqnW6x6-YIzT29PN9Fbxs1ktv8YkE9Q0N9HZ4VSUn3Jov4kO8rzfA3KhauRwpDNTYaMdNPKwwg

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmVBbK4zURevLtMs3vf1PtmkDmuiRfkG6BTLJUEZiBrGVGYBdXMqlK_m7LG2GHhtDy0IisiCA

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqns8PgDO78L7YcqBYt6kFKlnxwVv-WP47DdtqBSm-XtTdz6_hU2FSN4sc5HyQhVv8_039G_

accounts/117372917287271916206/locations/7066898656316442169/reviews/AbFvOqmMp2cMSr_zaNiTjF6va-WAGUi_HQT9Zg9tPblVVZHPJUdZdR51JN8ciKXn_49vB4VbvgXLvQ

Conectando você ao melhor da tecnologia e comunicação! Na Loja Claro, oferecemos uma ampla variedade de produtos e serviços para atender todas as suas necessidades de conectividade. Desde planos de celular e internet até smartphones e acessórios, nossa missão é proporcionar a melhor experiência de compra e suporte ao cliente. Nosso time especializado está sempre à disposição para ajudá-lo a encontrar a solução perfeita, seja para uso pessoal ou empresarial. Com promoções exclusivas e um atendimento acolhedor, garantimos que você sairá satisfeito. Visite-nos e descubra como podemos conectar você ao mundo!

CLARO RIOMAR PAPICU

Encontre a loja Claro mais perto de você!

Preciso reativar meu eSIM (pré-pago) em um novo aparelho, pois o dispositivo anterior foi danificado. No entanto, tem sido alegada “indisponibilidade” para a realização desse procedimento.

Curiosamente, considere a contratação de um plano pós-pago, o atendimento se mostra imediato e sem qualquer obstáculo, o que evidencia um tratamento desigual ao consumidor.

Essa prática pode ser caracterizada como abusiva, pois dificulta o acesso a um serviço essencial já contratado.

Não é a primeira vez que isso ocorre e, infelizmente, pode não ser a última. Diante disso, informo que realizarei denúncias junto aos órgãos de defesa do consumidor e espero que outros clientes também façam o mesmo.

(Translated by Google)
I need to reactivate my eSIM (prepaid) on a new device because my previous one was damaged. However, I've been told there's "unavailability" for this procedure.

Interestingly, when I sign up for a postpaid plan, the service is immediate and without any obstacles, which demonstrates unequal treatment of the consumer.

This practice can be considered abusive, as it hinders access to an essential service that has already been contracted.

This is not the first time this has happened and, unfortunately, it may not be the last. Therefore, I will be filing complaints with consumer protection agencies and I hope other customers will do the same.

Lista de Produtos

Loja - Loja Claro

CLARO RIOMAR PAPICU

Horário de funcionamento

Avaliações dos clientes

Galeria de Fotos

Onde estamos

Rua Lauro Nogueira, 1500, Papicu, Fortaleza - CE, 60175-045, Brasil