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Nas lojas Claro, você escolhe uma solução completa e personalizada para a sua vida, dentro e fora de casa. Nosso atendimento especializado está preparado para ajudar você a contratar os melhores planos e serviços de celular, TV por assinatura, banda larga fixa e móvel e telefonia fixa. Aqui você também encontra ofertas imperdíveis de smartphones e acessórios, faz a portabilidade, altera seus planos e resolve todos os seus assuntos Claro. Para agilizar seu atendimento, salve o número da loja nos seus contatos e entre em contato via WhatsApp, ligação ou visite o site e acesse um dos nossos canais digitais.

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Apple Iphone 17 Pro 256Gb Azul Intenso

Viemos nessa unidade no dia 18/08/2024 17:35 para fazer um resgate de chip, funcionária informou que tinha, pegou os dados e confirmou que só precisava da biometria. Quando meu sogro chegou para fazer a biometria, começaram a mentir dizendo que não tinha o chip, sendo que tinha acabado de confirmar que tinha, e então se negaram a resolver nosso problema.

(Translated by Google)
We came to this unit on 08/18/2024 at 5:35 PM to retrieve a SIM card. The employee informed us that they had it, took our information, and confirmed that they only needed our biometric data. When my father-in-law arrived to have his biometric data taken, they started lying, saying they didn't have the SIM card, even though they had just confirmed that they did, and then refused to resolve our problem.

Encontre a loja Claro mais perto de você!

Funcionários mal treinado não sabem te dar uma explicação certa do que a gente precisa, não foi só comigo, pois observei um rapaz que estava ao meu lado falando com outro atendente e também não conseguia resolver.
Fui na loja para juntar três linhas em um só plano, acabando que ficou mais caro, atendente toda hora pedia ajuda aos outros atendentes. Muito ruim o atendimento.

(Translated by Google)
Poorly trained employees don't know how to give you a proper explanation of what you need. It wasn't just me, as I observed a guy next to me talking to another attendant and he also couldn't resolve the issue.
I went to the store to combine three lines into one plan, which ended up being more expensive. The attendant kept asking other attendants for help. The service was very bad.

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