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Empresa de telecomunicação em Videira, SC.

Loja TIM Videira

Samsung Galaxy A57 5G 256Gb-Cinza AM

Fui muito bem atendida.

(Translated by Google)
I received excellent service.

Motorola Edge 60 Neo 512gb-LATTE

Atualizando minha avaliação, conforme solicitado pela proprietária, para corrigir a minha “grande bobagem”.

Hoje entendi que essa unidade não realiza ativações de planos empresariais.
Fizemos a contratação da forma orientada, enfrentamos problemas com a ativação da linha e buscamos auxílio na agência da TIM, justamente por representar a marca perante o cliente. Na minha visão, mesmo quando a solução depende de outro setor, um bom atendimento consiste em orientar, acompanhar e facilitar a vida do cliente.

Infelizmente, essa não foi a nossa experiência.

Após publicar minha avaliação, recebi áudios da proprietária solicitando que eu corrigisse o erro.

Pois bem, estou corrigindo: o problema não foi apenas a dificuldade para obter uma linha empresarial. O maior problema foi a forma como um cliente insatisfeito foi tratado depois de relatar sua experiência.

Também sou empresária e sei que problemas acontecem. O que diferencia uma empresa da outra é a maneira como ela responde quando o cliente não sai satisfeito.

(Translated by Google)
Updating my review, as requested by the owner, to correct my "big mistake."

Today I understand that this branch does not activate business plans.

We contracted the service as instructed, encountered problems activating the line, and sought assistance from the TIM agency, precisely because it represents the brand to the customer. In my view, even when the solution depends on another department, good customer service consists of guiding, supporting, and making the customer's life easier.

Unfortunately, this was not our experience.

After publishing my review, I received audio messages from the owner requesting that I correct the error.

Well, I am correcting it: the problem was not just the difficulty in obtaining a business line. The biggest problem was the way a dissatisfied customer was treated after reporting their experience.

I am also a business owner and I know that problems happen. What differentiates one company from another is how it responds when the customer is not satisfied.

Samsung Galaxy A37 5G 256Gb-Preto AM

Atendimento muito bom, todos muitos atenciosos.

(Translated by Google)
Excellent service, everyone was very attentive.

Motorola Edge 60 Neo 512Gb Cinza

Samsung Galaxy A37 5G 256Gb-Verde AM

"O Samsung Galaxy A07 é um smartphone completo para quem busca desempenho, armazenamento e qualidade de imagem no dia a dia. Com 128GB de memória interna e recursos modernos, ele é ideal para uso pessoal, redes sociais, trabalho e entretenimento. Entre os principais benefícios, o aparelho conta com 4GB de RAM com tecnologia RAM Plus (expansível até mais 4GB), garantindo melhor desempenho em multitarefas. Seu processador Octa-Core aliado à tela de 6,7&rdquo; com taxa de 90Hz oferece navegação fluida e experiência visual mais agradável. A câmera principal de 50MP permite capturar fotos com excelente nível de detalhes, enquanto a bateria de 5000mAh garante autonomia para o dia todo. Na descrição detalhada, o Galaxy A07 possui sistema Android 15 com interface One UI 7.0, proporcionando uma experiência intuitiva e atualizada. Conta com conectividade completa, incluindo 4G, Wi-Fi e Bluetooth 5.3, além de entrada USB-C. Oferece segurança com leitor de impressão digital e reconhecimento facial. Seu design moderno na cor preta e proteção IP54 garantem mais resistência ao uso diário. FICHA TÉCNICA: Marca: Samsung Modelo: Galaxy A07 Material: Estrutura em plástico e componentes eletrônicos Dimensões: 167,4 x 77,4 x 7,6 mm Peso: 184 g Cor: Preto Aplicação: Uso pessoal, comunicação, redes sociais e entretenimento Conteúdo da Embalagem: 1 Smartphone 1 Carregador 1 Cabo USB-C 1 Manual do usuário 1 Extrator de chip EAN: 7892509144797"

Smartphone Samsung Galaxy A07 128GB 4GB RAM 50MP

Fui bem atendido, e me explicou com clareza o que precisava.

(Translated by Google)
I received excellent service, and they explained clearly what I needed.

Lista de Produtos

Loja - Loja Tim - Mega Celulares - Centro - Videira

Loja TIM Videira

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Onde estamos

Rua XV de Novembro, 421 - sala 01 - Centro, Videira - SC, 89560-000, Brasil