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Na Loja TIM você encontra os melhores planos de celular, internet e fibra óptica, além de aparelhos modernos e acessórios originais. Nossa equipe está pronta para oferecer atendimento personalizado, ajudando você a escolher a solução ideal para o seu dia a dia, seja para uso pessoal ou empresarial. Venha conhecer nossas ofertas exclusivas e aproveitar toda a qualidade e inovação que só a TIM oferece.

Loja TIM Shopping Cidade

Samsung Galaxy S25 Ultra 256Gb Preto

Não acreditava nas avaliações ruins até presenciar pessoalmente, lastimável

(Translated by Google)
I didn't believe the bad reviews until I witnessed it firsthand; it's deplorable.

Samsung Galaxy A57 5G 256Gb-Cinza AM

Motorola Moto G Max 5G 256GB-Grafite

PÉSSIMO ATENDIMENTO! Minha experiência nesta loja foi extremamente frustrante. Busquei para tentar solucionar um problema com meu chip ou ao menos ser orientada de como resolver meu problema e fui recebida com mal humor da funcionária PAULA, que foi extremamente ríspida desde o primeiro contato, não fez questão em me ajudar e sem motivo algum aumentou o tom de voz quando questionei a falta de resposta para minhas perguntas. Acredito que pessoas que trabalhem com atendimento cliente devam ter o mínimo de educação e boa vontade.

(Translated by Google)
TERRIBLE SERVICE! My experience at this store was extremely frustrating. I went there to try and resolve a problem with my SIM card, or at least get some guidance on how to solve it, and I was met with a bad attitude from the employee PAULA, who was extremely rude from the first contact, made no effort to help me, and for no reason raised her voice when I questioned the lack of response to my questions. I believe that people who work in customer service should have a minimum of politeness and goodwill.

Motorola Edge 70 512gb-Grafite

Gabriel excelente atendimento

(Translated by Google)
Gabriel, excellent service.

Samsung Galaxy A37 5G 256Gb EE-Preto AM

Apple Iphone 15 256Gb Preto

Motorola Edge 60 Neo 512gb-LATTE

Samsung Galaxy S25 256Gb-Azul Marinho Am

Samsung Galaxy S26 256Gb-Violeta Am

Fui hoje na loja da Tim para resolver um problema com o chip da minha filha,Era pré pago estava recarregando todo mês, Simplesmente passaram o número da minha filha para outra pessoa com o nome de Isabela,Falei com o gerente Luis e simplesmente fui maltratada ,Ele alterou a voz pra mim e não resolveu o problema,foi super grosso e muito arrogante ,Fica aqui minha indignação com esse gerente e essa loja da Tim .

(Translated by Google)
I went to the Tim store today to resolve a problem with my daughter's SIM card. It was a prepaid plan, and I was recharging it every month. They simply transferred my daughter's number to another person named Isabela. I spoke with the manager, Luis, and I was simply mistreated. He raised his voice at me and didn't resolve the problem; he was extremely rude and very arrogant. I am writing to express my indignation with this manager and this Tim store.

Motorola Edge 60 Neo 512Gb Cinza

(Translated by Google) Manuela is great! She answered all my questions even though I don't speak Portuguese.

(Original)
Мануела супер! Вирішила всі мої питання хоч я і не розмовляю португальською.

Apple Iphone 16 256Gb Preto

Lixo de atendimento uma porcaria atendentes sem noção

(Translated by Google)
Terrible service, awful, clueless staff.

Loja TIM Shopping Cidade

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Onde estamos

Avenida Marechal Floriano Peixoto, 4984 - Hauer, Curitiba - PR, Brasil