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Loja Claro

Encontre a loja Claro mais perto de você!

Funcionários não sabem informações sobre o próprio serviço prestado no local.
1º Vez fui ao local perguntei se realizava a transferência de 1 número de do meu convencional para 1 novo chip, disseram  que realizavam porem no momento não tinham chip no local e pediram para retornar no dia seguinte que iria chegar.

2º Vez Retornei no dia seguinte depois ainda não tinham o Chip virgem para transferência ainda.

3° Vez Retornei chegando no local o atendente perguntou para o gerente como procedia e o mesmo já me passou outra informação que NÃO REALIZAVAM A TRANSFERÊNCIA NO LOCAL E INFORMARAM QUE SÓ NO RIO SUL.

SE TIVESSEM PASSADO A INFORMAÇÃO CORRETA NO 1º ATENDIMENTO NÃO TERIA IDO ATÉ O LOCAL 3X EM VÃO
TOTAL DESPREPARO.

(Translated by Google)
Employees don't know information about the service they provide on-site.
1st time I went to the location and asked if they could transfer a number from my landline to a new SIM card. They said they could, but they didn't have a SIM card in stock at the moment and asked me to return the next day when one would arrive.

2nd time I returned the next day and they still didn't have a blank SIM card for transfer.

3rd time I returned and when I arrived, the attendant asked the manager how to proceed, and the manager gave me different information: they DID NOT PERFORM TRANSFERS ON-SITE AND INFORMED ME THAT IT WAS ONLY DONE AT RIO SUL.

IF THEY HAD GIVEN THE CORRECT INFORMATION ON THE FIRST VISIT, I WOULDN'T HAVE GONE THERE 3 TIMES IN VAIN.
TOTAL LACK OF PREPARATION.

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Loja - Loja Claro

Loja Claro

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Onde estamos

R. Voluntários da Pátria, 143 - Botafogo, Rio de Janeiro - RJ, 22270-000, Brasil