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A Loja TIM de Valença procura atender os clientes da melhor forma possível, causando bom relacionamento com nosso atendimento excepcional.

Loja TIM Valença

Samsung Galaxy S25 FE 256Gb Preto

Atendimento precisa ser profissionalizado, muito ruim. Não respeitaram a dor da perda de um ente querido de um cliente. No dia 14/07/2026, levei a certidão de óbito do meu pai e solicitei o cancelamento do plano, mas parece que a ganância em continuar faturando fala mais alto.

Só no dia 20/07/2026, depois de cobrar pela terceira vez através do WhatsApp, foi que resolveram me atender.

Detalhe importante: durante esses dias, entrei em contato com a TIM (*144) por duas vezes e os atendentes informaram que o sistema estava normal, contrariando a informação que a loja me passava durante o tempo decorrido.

(Translated by Google)
The service needs to be professionalized; it's very poor. They didn't respect the pain of losing a loved one. On July 14, 2026, I took my father's death certificate and requested the cancellation of the plan, but it seems that their greed to continue making money prevails.

Only on July 20, 2026, after following up for the third time via WhatsApp, did they finally agree to assist me.

Important detail: during those days, I contacted TIM (*144) twice, and the operators informed me that the system was working normally, contradicting the information the store had been giving me during that time.

Lista de Produtos

Loja - Loja Tim - Naytel - Valenca - Centro

Loja TIM Valença

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