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accounts/117372917287271916206/locations/7184071420842595331/localPosts/7117373112175526521

Dermotrat  Aerosol 75 Gr - Dermatológico à base de Gentamicina, Betametasona e Miconazol. Indicado nas afecções 
cutâneas bacterianas e/ou fúngicas

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accounts/117372917287271916206/locations/7184071420842595331/localPosts/4764662551847846581

Promun Dog 50G - Organnact - Suplemento vitamínico aminoácido contendo probiótico e prebióticos indicado para cães de todas as idades, em qualquer fase da vida.

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Eritrós Dog Tabs 18G - Organnact - Pode ser fornecido continuamente; 
Pode ser utilizado em todas as fases da vida;
Dose única diária (independente do peso, tamanho e idade); 
Contém alta concentração de ácido fólico;
Contém vitaminas B6 e B12.

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Fitofix Gel 60G - Organnact - FITOFIX GEL é composto por uma combinação de plantas que promovem rápida cicatrização e regeneração dos tecidos, em cortes e ferimentos de qualquer natureza.

Especialmente indicado para feridas com extensa proliferação de tecido de granulação (“carne esponjosa”). Contém componente antisséptico que previne infecções nos casos de ferimentos muito contaminados

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accounts/117372917287271916206/locations/7184071420842595331/localPosts/4510159784256235742

Compplet Mix Pet A-Z 120G - Organnact - ("Tem uma vitamina pro meu pet?")
Indicado para complementar a alimentação natural ou a base de ração. Produto completo com equilíbrio de vitaminas, minerais e aminoácidos para cães e gatos adultos. Possui Taurina, aminoácido essencial para gatos.

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Urine On 30Ml - Organnact - Urine On é um adestrador sanitário eficiente para o treinamento de animais domésticos. Aplique o produto no local desejado e eduque seu pet de forma prática. Filhotes geralmente evacuam logo após as refeições. Após a alimentação, leve seu pet até o local indicado e brinque com ele. Com o tempo, ele aprenderá a fazer suas necessidades no local correto.
Sempre que ele fizer no lugar certo, reforce com carinho e elogios. Urine On  atrai seu pet para o local adequado, sem cheiro forte e sem manchar.

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Aurigen 15 Gr - Otológico à base de Ciprofloxacina, Cetoconazol, Fluocinolona e Lidocaína. Ideal para o tratamento de otites crônicas causadas por fungos 
e/ou bactérias em cães e gatos.

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Trissulfin Sid 10 X 1600 Mg - Antibiótico bactericida à base de Sulfadimetoxina e Ormetoprim. Indicado no tratamento da 
isosporose e de diarreias bacterianas, piodermites, infecções urinárias, otites e infecções respiratórias.

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Bicharada agora é petZilla Glória!
Oferecemos uma vasta opção de acessórios, medicamentos, alimentos e serviços para seu pet!

Krizú pet - Petzilla Glória

Petisco natural e funcional, sem adição de cloreto de sódio, sem corantes e conservantes artificiais. Este produto deve ser oferecido como agrado, recompensa ou mimo para cães.

Longcare Mobility 50G

Conheci a loja há pouco tempo, quando estava de passagem pela Glória, e achei o espaço super organizado. As prateleiras são bem divididas, o que facilita muito para achar os produtos. Eles têm uma variedade excelente de rações premium e uma farmácia veterinária bem completa com preços competitivos. Além de um atendimento nota 10!!!!!!

(Translated by Google)
I recently visited the store while passing through Glória, and I found the space to be super organized. The shelves are well divided, which makes it much easier to find products. They have an excellent variety of premium pet food and a very complete veterinary pharmacy with competitive prices. Plus, the service is top-notch!

Suplemento que contém alta concentração de beta-glucanas e isento de proteína de origem animal.

PROMUN DEFENSE BOOST SENSITIVE 3ML

Eles não cuidam bem do animal durante o banho. Meu cachorro está com otite por conta da falta de profissionalismo dessa empresa. Evitem.

(Translated by Google)
They don't take good care of the animal during the bath. My dog ​​has an ear infection because of this company's lack of professionalism. Avoid them.

Primeiro e único simbiótico (associação de probióticos + prebióticos) em cápsula gastrorresistente. Proporciona auxílio na recomposição da microbiota intestinal.

Up Flora Cap X 30

Suplemento composto por nutreientes essenciais às articulaçõs, em forma de sticks palatáveis de alta aceitação pelos cães. Com dupla presença de colágeno (colágeno hidrolisado e colágeno do tipo II), proporciona uma resposta mais rápida. Previne a redução da mobilidade. Além de suplementar é um agrado para os cães.

Artrotabs Sticks x 30

Suplemento vitamínico mineral, indicado para gatos em qualquer fase da vida para manutenção do equilíbrio intestinal. Contém extrato de yucca e inulina.

Indoor Cat Snacks 40G

OGRAX – 3®  1500  é um suplemento alimentar composto por Ômega-3 com doses ideais e elevada pureza da matéria prima

Ograx-3 1500Mg Cap x 30

Hoje estive na loja Petzilla para retirar uma encomenda do Mercado Livre. Ao solicitar uma sacola para transportar o produto, fui informada de que o Mercado Livre não fornece esse item. Perguntei, então, se a própria loja poderia disponibilizar uma sacola, mas fui informada de que seria necessário comprá-la.

O que mais me causou indignação foi a postura da gerência. Se eu estivesse realizando uma compra na própria loja, provavelmente a sacola seria fornecida sem custo. No entanto, por se tratar de uma retirada, fui cobrada R$ 2,00 por uma simples sacola.

Além disso, o proprietário ou gerente sequer olhou em minha direção quando fiz a solicitação. Apenas orientou o vendedor a cobrar pelo item, sem demonstrar o mínimo de cordialidade ou preocupação com o atendimento ao cliente. Não foi o valor da sacola que me incomodou, mas a falta de gentileza, empatia e respeito.

Pequenos gestos fazem toda a diferença na experiência do consumidor. Infelizmente, saí do estabelecimento com a sensação de que o bom atendimento ficou em segundo plano.

(Translated by Google)
Today I went to the Petzilla store to pick up an order from Mercado Livre (a Brazilian online marketplace). When I asked for a bag to carry the product, I was informed that Mercado Livre doesn't provide this item. I then asked if the store itself could provide a bag, but I was told I would have to buy one.

What bothered me most was the manager's attitude. If I had been making a purchase in the store itself, the bag would probably have been provided free of charge. However, because it was a pickup, I was charged R$ 2.00 for a simple bag.

Furthermore, the owner or manager didn't even look in my direction when I made the request. They simply instructed the salesperson to charge for the item, without showing the slightest cordiality or concern for customer service. It wasn't the price of the bag that bothered me, but the lack of kindness, empathy, and respect.

Small gestures make all the difference in the consumer experience. Unfortunately, I left the establishment with the feeling that good customer service was secondary.

"OGRAX® PLUS 15 é um suplemento alimentar contendo ômega-3 Pronova Pure*, proveniente de óleo de peixes marinhos de águas frias, altamente concentrado** em ácido eicosapentaenóico (EPA). É indicado para cães e gatos de qualquer idade que necessitem do aporte desses nutrientes.
*Pronova Pure® é uma marca registrada BASF.
**Em relação aos demais produtos da linha OGRAX®."

Ograx Plus 5 cap X 30

Antibiótico bacteriostático palatável à base de 
Doxiciclina. É conhecido por sua boa eficácia 
contra um amplo espectro de bactérias especialmente organismos intracelulares

Doxifin Tabs Display 10 X 14 X  100 Mg

Simbiótico (associação de probióticos + prebióticos) com nutrientes benéficos ao ambiente intestinal. Proporciona auxílio na recomposição da microbiota intestinal

Beneflora Vet 14G Pst x 1

Estive na loja pela primeira vez para fazer uma devolução do mercado livre, gostei do atendimento (bipou a devolução e tchau rs, foi rápido!) porém senti falta de mais informações DENTRO da loja sobre devolução ou coleta do mercado livre

Quando entrei na loja fiquei meio perdida e pedi uma informação no balcão de atendimento e prontamente fui atendida; ao sair da loja procurei por mais informações e achei beeem escondido, fotografei para compartilhar mais informações sobre ponto de coleta e devolução do mercado livre para as próximas pessoas ☺️

(Translated by Google)
I went to the store for the first time to make a return from Mercado Livre (Brazilian e-commerce platform), I liked the service (they scanned the return and that was it, it was fast!). However, I felt there was a lack of information INSIDE the store about Mercado Livre returns or pickups.

When I entered the store I was a bit lost and asked for information at the service counter and was promptly assisted; upon leaving the store I looked for more information and found it very hidden, I took a picture to share more information about Mercado Livre pickup and return points with other people ☺️

Sanus é composto por S-adenosil-L-metionina que contribue para a manutenção hepática de cães e gatos. Indicado para cães e gatos em qualquer idade, que se beneficiem do aporte desse nutriente.

Sanus 200mg Caps X 30

Comprei durante muito tempo na loja produtos premium para meus amigos. Porém, o atendimento é diferente quando você consome do quando vai retirar mercadorias do Mercado Livre. Além , do excesso de conversas alheias....Nunca mais para nada.

(Translated by Google)
I used to buy premium products for my friends from this store for a long time. However, the service is different when you're a customer compared to when you're picking up merchandise from Mercado Livre. Plus, there's the excessive chatter... I'll never go back for anything.

OAT CARE OTO é uma solução otológica composta por extrato de aveia, ideal para higienização frequente das orelhas.

OAT CARE SOL OTOLOG X 100ML - AVERT

Excelente!!

(Translated by Google)
Excellent!!

Suplemento vitamínico mineral aminoácido indicado para cães em qualquer fase da vida que vivem em ambientes internos para auxiliar no equilíbrio intestinal.

Pet Prob Dog Sticks 160G - Organnact

Churu Sabor Atum

Sempre peço no Bicharada! Relação de anos, sempre muito solícitos, educados e preços ótimos que dão de 10 a 0 nessas pet shops de rede enormes. Amooo

(Translated by Google)
I always order from Bicharada! We've had a relationship for years, they're always very helpful, polite, and their prices are great, way better than those huge chain pet shops. I love it!

Churu Galinha C/Aroma Caranguejo C/4Und 56 G

Churu Sabor Frango com Aroma de Caranguejo

Sempre muito atenciosos e queridos, os preços são super justos e sempre saímos satisfeitos ❤️ eu super recomendo, a Rafa é maravilhosa

(Translated by Google)
Always very attentive and kind, the prices are super fair and we always leave satisfied ❤️ I highly recommend them, Rafa is wonderful.

Churu Sabor Frango

MUITOS RAPIDOS NOS ATENDIMENTOS DE VENDAS E MERCADO LIVRE

(Translated by Google)
Very fast in sales and Mercado Livre customer service.

Suplemento vitamínico mineral aminoácido indicado para gatos de todas as idades. Contém aminoácidos essenciais, vitaminas A, E e C, zinco, probiótico, prebiótico e taurina

Promun Cat Pasta 27ml - Organnact

O petshop também funciona como centro de postagens da Kangu. Entrei na loja sem saber se era de fato um centro de postagens, seguindo orientações recebidas da Kangu, por e-mail. Fiquei parada algum tempo esperando alguma alma viva me atender. O atendimento dos meninos que trabalham na loja é péssimo para quem vai postar encomendas. Se você for postar uma encomenda de devolução (que não deixa de ser uma postagem) vão dizer que postagem é  outra coisa e se fazer de desentendidos sem explicar como funciona o serviço. Não procuram sequer entender o lado do cliente e se colocam na defensiva tirando a própria responsabilidade de atendente. Mas tudo bem, estamos no RJ o que esperar do atendimento ao público senão isso? Por sorte uma moça me atendeu e me explicou como funciona o processo de devolução/postagem de objetos. No fim não consegui fazer minha devolução por erro da Kangu e da loja em que fiz a compra.  De qualquer forma, não sei como funciona o pet shop, mas o centro de postagens é bem ruim.

(Translated by Google)
The pet shop also functions as a Kangu shipping center. I entered the store without knowing if it was actually a shipping center, following instructions I received from Kangu via email. I stood there for a while waiting for someone to help me. The service from the young men who work there is terrible for anyone shipping packages. If you're shipping a return (which is still a shipment), they'll say that shipping is something else and pretend not to understand, without explaining how the service works. They don't even try to understand the customer's side and become defensive, shirking their responsibility as attendants. But okay, we're in Rio de Janeiro, what else can you expect from customer service? Luckily, a woman helped me and explained how the return/shipping process works. In the end, I couldn't return my item due to an error by Kangu and the store where I made the purchase. In any case, I don't know how the pet shop works, but the shipping center is quite bad.

Suplemento composto por extrato de arando e betaglucanas, indicado para cães e gatos que necessitam do aporte desses nutrientes

Cistimicin Vet Com x 30

Tudo que seu pet precisa num só lugar. Uso e recomendo

(Translated by Google)
Everything your pet needs in one place. I use and recommend it.

OGRAX Derme 10 é um suplemento alimentar composto por por ácidos graxos essenciais derivados de peixes marinhos e óleo de borragem.

Ograx Derme 10 x 30 Cap

OGRAX – 3® 500  é um suplemento alimentar composto por Ômega-3 com doses ideais e elevada pureza da matéria prima

Ograx-3 500MG Cap X 90

Atendimento muito gentil. Pessoal bastante simpático e agradável

(Translated by Google)
Very kind service. Very friendly and pleasant staff.

Suplemento composto por β-1,3/1,6 glucanas para o suporte imunológico de cães e gatos

Macrogard Pasta x 60 G

OGRAX CELL 5 é um suplemento alimentar composto por ácidos graxos essenciais derivados de peixes marinhos - Ômega-3 (EPA:DHA - 1:5), com doses ideais e elevada pureza da matéria prima.

Ograx Cell 5 Cap X 30

Excelente atendimento, tanto presencial quanto online.

(Translated by Google)
Excellent service, both in person and online.

Krizú pet - Petzilla Glória

Horário de funcionamento

Produtos que você encontra aqui

Avaliações dos clientes

Galeria de Fotos

Onde estamos

Rua Cândido Mendes, 98c - b - Glória, Rio de Janeiro - RJ, Brasil