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TIM KOBRASOL - MASTERCELL

Motorola Edge 70 512gb-Verde

Samsung Galaxy A56 5G 256Gb Preto

Infelizmente tive uma experiência muito ruim nesta loja da TIM. Fiquei mais de 30 minutos aguardando atendimento e, mesmo assim, não consegui nem retirar uma senha.

A funcionária Franciele informou que não havia previsão de retorno ou de atendimento. A loja estava com apenas um atendente, o que deixou tudo muito desorganizado e sem suporte ao cliente. Atendimento decepcionante.

(Translated by Google)
Unfortunately, I had a very bad experience at this TIM store. I waited for more than 30 minutes to be served and even then, I couldn't even get a number.

The employee, Franciele, informed me that there was no estimated time for service or assistance. The store only had one employee, which made everything very disorganized and lacked customer support. Disappointing service.

Motorola Edge 70 512gb-Grafite

Fui fazer transferência de titularidade me deixaram esperando mais de uma hora pra ser atendido, no atendimento falaram que o sistema estava fora do ar, me falaram pra voltar outro dia, voltei na minha folga 3 dias depois na manhã,falei que era pra portabilidade para a vivo,ofereceram planos e mais planos,depois falaram que era a própria Vivo que fazia a troca de titularidade e a portabilidade,nos mandaram abaixo de chuva na loja da vivo que claramente nos falaram pra voltar na Tim porque eram eles que faziam a troca de titularidade,obviamente,voltamos na Tim novamente e fomos atendidos pessimamente,com uma mulher que parecia ser gerente insultando e gritando com minha mãe,acredito que se não saiba trabalhar com publico e não saber fazer o mínimo que é uma portabilidade,se deve trocar de profissão, com certeza vou colocar um processo,a partir desta semana já estará em andamento,aguardem

(Translated by Google)
I went to transfer ownership and they made me wait for over an hour to be attended to. During the call, they said the system was down and told me to come back another day. I returned three days later on my day off, in the morning. I explained it was for porting to Vivo, and they offered me plan after plan. Then they said Vivo itself handled the change of ownership and porting. They sent us to a Vivo store in the pouring rain, where they clearly told us to go back to TIM because they were the ones who handled the change of ownership. Obviously, we went back to TIM again and received terrible service, with a woman who seemed to be a manager insulting and yelling at my mother. I believe that if someone doesn't know how to work with the public and can't even do the basics of porting a number, they should change professions. I will certainly file a lawsuit, which will be in progress starting this week. Stay tuned.

Samsung Galaxy A36 5G 256Gb Preto

Samsung Galaxy S25 FE 256Gb Azul Marinho

Motorola Edge 60 Neo 512Gb Cinza

Mulha adende super mau. Ela não quer trabalhar, ela só brinca no celular

(Translated by Google)
Mulha adende super mau. Ela não quer trabalhar, ela só jogar no celular.

Lista de Produtos

Loja - Loja Tim - Mastercell Comercio - Kobrasol - São José

TIM KOBRASOL - MASTERCELL

Horário de funcionamento

Galeria de Fotos

Onde estamos

Av. Lédio João Martins, 543 - loja 1 - Kobrasol, São José - SC, 88102-001, Brasil